K2 GROUP LLC ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase WalletBot.
1. Information We Collect
- Contact information: name, email address, phone number, and billing details when you purchase or contact us.
- Payment information: processed securely by Stripe. We do not store full credit card numbers on our servers.
- Financial data: expense and income entries you log via WhatsApp, including text messages, voice notes, and receipt photos you send to WalletBot.
- Technical data: IP address, browser type, device information, pages visited, and cookies.
- Communications: messages you send us via email or support channels.
2. How We Use Your Information
- Process purchases and deliver WalletBot access.
- Categorize and organize your financial transactions.
- Generate summaries, reports, and dashboard data.
- Respond to support requests and communicate about your account.
- Send transactional emails (purchase confirmations, access details).
- Improve our website, products, and customer experience.
- Comply with legal obligations and prevent fraud.
We do not sell your personal information to third parties.
3. Legal Bases for Processing
- LGPD (Brazil): We process data based on consent, contract performance, legitimate interest, and legal obligation. Brazilian users have the right to confirm processing, access, correct, anonymize, delete, or port their data, and to revoke consent.
- GDPR (European Union / EEA): Where applicable, you have the right to access, rectification, erasure, restriction, portability, objection, and to lodge a complaint with your local supervisory authority.
- CCPA (California, USA): California residents have the right to know what personal information is collected, request deletion, opt out of the sale of personal information (we do not sell data), and not be discriminated against for exercising these rights.
4. Data Sharing & Security
We may share data with trusted service providers (payment processors, email delivery, hosting, WhatsApp Business API) who are contractually required to protect your data. We implement reasonable security measures, though no internet transmission is 100% secure.
5. Your Rights & Contact
To exercise your privacy rights, reach out through our contact page.
K2 GROUP LLC
EIN: 98-1954178
1401 Pennsylvania Ave 102, Wilmington, DE 19806, United States